Waking up in the middle of the night to the sound of running water coming from upstairs is not the best experience anyone can have. Do you need to call an emergency plumber in the early hours?
You’re half asleep and the sound of water is deafening, you make your way to the bathroom where you find a burst pipe, water is pouring out of the bathroom and down the stairs. There are some steps you need to take and then calling a plumber is definitely on the cards.
How Urgent is It?
The first thing you need to determine is how urgent is it? Do you need an emergency plumber or can it wait until tomorrow? Then again, tomorrow there may be no plumbers available to come out on a moment’s notice.
You need a qualified and professional plumber that will come out when you need them, Ross’s Plumbing in Auckland offers this service, they are available to handle all your plumbing, drainage and gas problems throughout the day or night.
Once you’ve turned off the water mains, cleaned up the mess and searched for a reputable plumber that is available to assist you, you need to know where the water is coming from and whether the problem is in fact your responsibility.
Are You Responsible?
Calling an emergency plumber is one thing, but is the problem your responsibility? Before you call the plumber, it may be worthwhile determining what the problem is and where it originates from. You may find it’s actually your water supplier’s problem and they usually have a team available twenty four hours a day.
In the event that it’s not the water company’s problem, then call the plumber, but be ready to ask some questions and answer some obvious questions. Bear in mind that some jobs cannot be repaired at two in the morning, parts need to be ordered and the solution may be to switch off the water mains until the plumber can get the parts first thing in the morning and get out to you.
When calling an emergency plumber, like Ross’s Plumbing in Auckland be ready to offer specific information on what the problem is. This way the plumber can make an informed decision on whether they are able to carry out the repairs there and then or whether it will need to wait until the morning.
Of course in some cases repairs are urgent and need to be handled immediately, which is why you have these reputable plumbers on call whether it’s your hot water cylinder, blocked toilet, a leaking roof or even a drainage problem that is causing this early morning chaos.
Be sure to ask some questions from the plumber before asking them to come out to your home. This should include the guarantee they offer, are they insured and what qualifications they hold.
Ross’s Plumbing RosssPlumbing.co.nz is a member of the Master Plumber Quality Assurance Programme and they offer a Master Plumber’s Guarantee, enabling you to phone this emergency plumber with confidence.